Student Concerns and Complaints
Notice of Student Complaint Process
麻豆直播 is part of the Minnesota State College and Universities System (Minnesota State) of public two and four year institutions of higher education designed by Minnesota Statues chapter 136F and governed by the Board of Trustees of the Minnesota State Colleges and Universities. Metro State is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools (HLC). If you wish to file a complaint about Metro State with the HLC, you may do so by contacting:
Higher Learning Commission
230 South LaSalle Street, Suite 7-500
Chicago, IL 60604-1413
Metro State takes student complaints and grievances seriously. If you have a complaint about Metro State, we encourage you to utilize the institution鈥檚 Student Complaints and Grievances and . If your grievance involves a Board Policy, the actions of the Metro State president, an issue of institutional or program quality such as an institution鈥檚 compliance with the standards of an accrediting or licensing agency, or a claim of consumer fraud or deceptive trade practices, you may appeal to the Office of the Chancellor pursuant to the Minnesota State and .
It is preferable to use informal means to address issues with any individual(s) and/or departments involved in a given issue whenever possible. For general student complaints or feedback, please click the and select 鈥淐omplaints鈥. When that is not reasonable or does not result in an acceptable outcome, the formal means to report concerns and complaints are listed below, by type or category. These include:
- Academic and Student Services: Concerns regarding academic appeals, academic integrity, student conduct codes of violation, student mental health or behavioral concerns, or other concerns
- Accommodation-related Discrimination: Discrimination or harassment related to approved accommodation(s) not being implemented
- Discrimination or Harassment: Harassment or unfair treatment related to being a member of a protected class
- Sexual Misconduct, Harassment, or Violence: Acts of sexual misconduct, harassment or violence involving students, employees or other University visitors
- University Operations, Policies, or Standards: Concerns related to employee violations of University policies or standards, safety, financial practices, employee behavior/conduct, or technology use
- Contacting Minnesota State Chancellor鈥檚 Office
- Filing Concerns with the Higher Learning Commission
Academic and Student Services
|
Type |
How to Report |
For more Information |
Related Policy |
Primary University Contact |
|---|---|---|---|---|
|
Academic Appeal (grades, program and graduation requirements) |
(eForm) |
University Ombudsperson, Gateway Student Services |
||
|
Academic Integrity (cheating, plagiarism, and other academic dishonesty) |
Students report breaches of academic integrity to an advisor, professor, dean, or the provost |
Assistant Provost for Academic Effectiveness |
||
|
Student Code of Conduct violation |
(eForm) |
鈥 Student Conduct Code |
Dean of Students |
|
|
Student mental health or behavioral concerns For immediate emergency, dial 911 or campus security. |
(eForm) After hours: Metro State CARES support line 651-793-1568 |
Counseling Services is available for students seeking help for themselves. |
||
|
Food Pantry |
Submit with food pantry staff |
Associate Provost for Student Success |
||
|
Other student complaints and grievances outside of the types listed on this page |
Gateway (eForm) Select topic 鈥淐omplaints鈥 |
Gateway and Associate Provost for Student Success |
Accommodation-related Discrimination
Complaint of approved accommodation(s) not being implemented
For more Information
Nondiscrimination in employment and education
Related Policy
Primary University Contact
Josefina Landrieu
Vice President of Human Resources and Employee Experience
Title IX Coordinator
Contact information
email: OEI@metrostate.edu
phone: 651.793.1270
office: Founders Hall 318
Discrimination or Harassment
Harassment or unfair treatment related to being a member of a protected class
For more Information
Nondiscrimination in employment and education
Related Policy
Primary University Contact
Josefina Landrieu
Vice President of Human Resources and Employee Experience
Title IX Coordinator
Contact information
email: OEI@metrostate.edu
phone: 651.793.1270
office: Founders Hall 318
Sexual Misconduct, Harassment, or Violence
Acts of sexual misconduct, harassment or violence involving students, employees or other University visitors
How to Report
(eform)
For more Information
Related Policy
Primary University Contact
Josefina Landrieu
Vice President of Human Resources and Employee Experience
Title IX Coordinator
Contact information
email: OEI@metrostate.edu
phone: 651.793.1270
office: Founders Hall 318
University Operations, Policies or Standards
Concerns related to employee violations of University policies or standards, safety, financial practices, employee behavior/conduct, or technology use
How to Report
Provides option to submit anonymously, if desired.
Related Policy
Primary University Contact
Chief Finance Officer, Finance and Operations
Contacting Minnesota State Chancellor's Office
If your grievance involves a Board Policy, the actions of the Metro State president, an issue of institutional or program quality such as an institution鈥檚 compliance with the standards of an accrediting or licensing agency, or a claim of consumer fraud or deceptive trade practices, you may appeal to the Office of the Chancellor pursuant to the and . The contact information for the Office of the Chancellor is:
Academic and Student Affairs
Office of the Chancellor
500 World Trade Center
30 East Seventh Street, Suite 350
Saint Paul, MN 55101-7804
Filing Concerns with the Higher Learning Commission
麻豆直播 is part of the Minnesota State College and Universities System (Minnesota State) of public two and four year institutions of higher education designed by Minnesota Statues chapter 136F and governed by the Board of Trustees of the Minnesota State Colleges and Universities. Metro State is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools (HLC). If you wish to file a complaint about Metro State with the HLC, you may do so by contacting:
Higher Learning Commission
230 South LaSalle Street, Suite 7-500
Chicago, IL 60604-1413